Table Tracker is a wireless solution that helps your food runners deliver food faster by pinpointing customer locations. Eliminate wandering staff, improve guest experience, and gain performance data.
A Table Tracker is started and handed to the customer at the time of order
The Tracker reads tags on the customer’s table and broadcasts its location.
The food runner checks the order view and delivers the food to the right table every time
Management can review stats and set benchmarks and make informed decisions.
Normal
Target delivery time is approaching.
Past target delivery time.
On screen stats to monitor performance live. 2 weeks of reporting available on the iPad and up to 2 years on the LRS Connect cloud.
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Report Name
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App
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LRS Connect*
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1 – Tracking Summary
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N/A
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2 – Location Comparison Table
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N/A
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3 – Delivery Time by Day
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4 – Delivery Time by Week Day
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5 – Delivery Time by Time of Day
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6 – Dine-In & To-Go Orders by Time of Day
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7 – Orders by Weekday
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8 – Orders & Delivery Time by Time of Day
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9 – Table Utilization
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10 – Time to Sit by Time of Day
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11 – % Goal Met by Day
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N/A
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* Multiple locations can be compared and reports can be exported in csv format.
The Table Tracker iPad app operates as the central user interface for interactions. The iPad receives a Wi-Fi signal from the LRS Gateway. If a larger display is needed, the iPad can be connected to a low-cost flat screen monitor. Operating Voltage: 12V DC
The Tracker communicates via ZigBee protocol when it reads a Start, Clear and location RFID tag. Operating Voltage: 3.3V DC
Customers can choose one, or a combination of under-the-table tags, table docks, and mats for their Table Tracker system to fit their business. These do not require any power as they contain passive RFID tags. Trackers read these and broadcast the ID or location read.
Starting and Clearing Docks are used to change the state of a Tracker. When in a “started” state, an order is started and an order strip appears in the order view of the application. When “cleared”, the order strip is removed from the active orders view and the tracker session is ended.
The Tracker charger includes a wall plug and keeps stacked Tracker’s charged and operational. When not in use with a customer, Trackers are stored on the charging base and batteries are maintained in a charged state. Operating Voltage: 12V DC
An alternative to the under-the-table tag solution, the table docks include RFID tagging within them and are designed for placing the Tracker on them. Up to 3 trackers can be stacked on one dock to read the location.
The Portable Clearing Unit is an alternative option to the stationary clearing dock often placed by the expo counter or window, giving staff the opportunity to clear an order immediately upon completing the delivery or service. There is an optional leather belt-clip case.
Repeaters build a mesh ZigBee network with the LRS Gateway to increase the reach or range of the trackers. Operating Voltage: 12V DC
Shielded mats designed for indoor and outdoor use. Ideal for metal surfaces that don’t allow for trackers to read under-the-table tagging. Mats come with an optional center hole to accommodate umbrellas. Dimensions: 14” Diameter
The LRS Gateway connects the Table Tracker iPad app (via Wi-Fi) and Trackers (via ZigBee). This acts as a “State Machine” and contains proprietary Table Tracker firmware to manage open orders. The Gateway uploads data to the LRS Connect cloud to feed online reporting. Operating Voltage: 5V AC
Provides a secure and dedicated Wi-Fi network for the Table Tracker system. The Gateway and iPad are the exclusive users of this network. The Gateway requires a cable connection to the router. Potential Wi-Fi traffic issues on existing business networks are prevented with this dedicated router. Operating Voltage: 24v POE
(TX-9560MT)
(TX-7471)
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Group Paging
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Group Paging
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Up to
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Up to
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6
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99
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Custom Alpha Messages
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Custom Alpha Messages
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76
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Preset Alpha Messages
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Text Messaging
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Continuous Paging
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All Locate
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3.25” (W) x 10.5” (L) x 1.25” (H)
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4 (W) x 8 (L) x 4 (H)
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(Dimensions with Antenna)
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(Dimensions with Antenna)
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2.1 lb
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1 lb
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(Weight)
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(Weight)
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110V or 120V
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110V or 120V
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Custom Alpha Messages
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Custom Alpha Messages
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Rechargeable
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(Power)
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(Power)
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420 – 470 MHz
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420 – 470 MHz
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(Paging Frequency)
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(Paging Frequency)
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Internet Connectivity
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Dry Contact Sensor Ports
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Range Test Mode
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Range Test Mode
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Program Pagers
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Program Pagers
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Time Display
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Anti Theft
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Digital Waitlist Integration
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Connect with an LRS expert. We’re available Monday – Thursday, 8:30am to 4:30pm EST. and Friday 8:30am to 2pm EST
